• Operations & Account Coordinator

    Job Locations US-NJ-Princeton
    # of Openings
    Administrative / Customer Service / Support
  • Overview

    ALC is the industry’s leading privately held direct and digital data marketing solutions provider. Founded by Donn Rappaport in 1978 and headquartered in Princeton, NJ, the company operates 7 sales and account management offices in the U.S. ALC enables its roster of blue-chip clients — including the leaders in virtually every business sector — to grow, increase market share, and improve bottom-line profitability through the innovative use of marketing information. ALC provides our clients with a broad-range of alternative media and interactive marketing services.  ALC is a long-standing member of the Direct Marketing Association (DMA) and is widely recognized as one of the industry’s leading innovators in the gathering, application, and integration of multi-channel marketing data.


    We are currently seeking a/an Operations & Account Coordinator to join our Princeton, NJ team of professionals. This is an exciting opportunity with great potential.


    Our “ideal candidate” is an individual who has proven administrative, data entry and customer service experience in a marketing / sales environment. Along with the ability to effectively prioritize and multi-task assignments, this individual must possess strong customer service, order entry and Microsoft Office skills.


    This individual will act as a primary point of contact involved with the processing of data orders, counts, clearances, list research, and other customer and sales support services for our Data/Customer Acquisition solutions team. Through your stellar customer service and administrative activities you will assist in growth and retention of revenue from current clients and prospects. This is not a supervisory role.


    We want to be your Employer of Choice!


    ALC offers excellent benefits including medical, dental, vision, life, LTD, 401k w/ company match, paid time off, business casual dress, summer hours, customized training & more!  If you are one of the “best and brightest” in your field and you’re looking to position yourself for the future, this is a great opportunity. 


    For immediate consideration, please create a profile and make sure you provide your resume, salary requirements, and current contact information.  We look forward to learning more about you and the value you can bring to ALC!






     Responsibilities for this role include, but are not limited to:

    • Data and Order Entry processing, updating & invoicing
    • Communicate with Service Bureaus, Brokers and Clients
    • Provide stellar customer service through effective communication, problem solving, and solution focused activities
    • Manage incoming calls, emails, and faxes from external and internal customers
    • Media scheduling and tracking
    • Generate list Clearances and Counts
    • Liaison with Vendors / Media Managers / Media Brokers / Clients
    • Provide support to Account Executives
    • Perform research projects as needed
    • Perform Other Duties As Assigned



     In addition, our "ideal candidate" has the following skills & experience:

    • High School Diploma required, 2 or 4 year Degree preferred
    • 4+ Years of Related Experience
    • Strong Microsoft Outlook, Excel & Word Skills Strong data entry and other PC Skills Including MS Word & Excel
    • Ability to Communicate Effectively, Both Written and Verbally
    • Ability to Organize, Prioritize Multiple Tasks/Responsibilities and Meet Deadlines
    • High Level of Attention to Detail
    • Strong ability to multi-task and work under pressure
    • Intermediate mathematical skills
    • Ability to work in a fast paced environment
    • Must be Customer Service Oriented and Team-Oriented



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